Http status is different from 200: 403

#0 /sites/qa2.bglobale.de/vendor/globale/sdk/src/SDK/API/Connector.php(63): GlobalE\SDK\API\Drivers\Curl->sendRequest('https://connect...', '')
#1 /sites/qa2.bglobale.de/vendor/globale/sdk/src/SDK/API/Processor.php(72): GlobalE\SDK\API\Connector::sendRequest('https://connect...', '')
#2 /sites/qa2.bglobale.de/vendor/globale/sdk/src/SDK/Models/Customer.php(271): GlobalE\SDK\API\Processor->processRequest()
#3 /sites/qa2.bglobale.de/vendor/globale/sdk/src/SDK/Models/Customer.php(247): GlobalE\SDK\Models\Customer->getCustomerInfoByIp()
#4 /sites/qa2.bglobale.de/htdocs/app/code/community/Globale/EFPC/Trait/AddCustomerInfoToPageId.php(30): GlobalE\SDK\Models\Customer->getCustomerLocation()
#5 /sites/qa2.bglobale.de/htdocs/app/code/community/Globale/EFPC/Trait/AddCustomerInfoToPageId.php(17): Globale_EFPC_Model_Rewrite_Processor_Default->_appendCustomerInfoToPageId('qa2.bglobale.de...')
#6 /sites/qa2.bglobale.de/htdocs/app/code/core/Enterprise/PageCache/Model/Processor.php(332): Globale_EFPC_Model_Rewrite_Processor_Default->getPageIdWithoutApp(Object(Enterprise_PageCache_Model_Processor))
#7 /sites/qa2.bglobale.de/htdocs/app/code/core/Mage/Core/Model/Cache.php(687): Enterprise_PageCache_Model_Processor->extractContent(false)
#8 /sites/qa2.bglobale.de/htdocs/app/code/core/Mage/Core/Model/App.php(351): Mage_Core_Model_Cache->processRequest()
#9 /sites/qa2.bglobale.de/htdocs/app/Mage.php(692): Mage_Core_Model_App->run(Array)
#10 /sites/qa2.bglobale.de/htdocs/index.php(83): Mage::run('', 'store')
#11 {main}